Contact Us

Thank you for visiting ThriftyPlaza.com.
If you have any questions about your order, our products, or our policies, we’re here to help.

📩 Email Support

For all inquiries, please contact us at:

Email: Support@ThriftyPlaza.com

Please include the following information (if applicable) so we can assist you faster:

• Your full name

• Your order number

• A brief description of your question or issue

• Photos or screenshots (for damaged/incorrect items)

⏱ Our Response Time

We aim to reply to all emails within 1–3 business days.
During peak seasons or sales events, response times may be slightly longer, but we will do our best to get back to you as soon as possible.

🔍 Common Topics We Can Help With

You can contact us for:

• Questions about products or sizing

• Order status, tracking, or delivery issues

• Returns, refunds, or exchange requests

• Problems with damaged or incorrect items

• General feedback or suggestions about our store

🌐 Before You Contact Us

You may also find answers on the following pages:

• Shipping Policy – for delivery times, shipping fees, and tracking

• Return & Refund Policy – for returns, refunds, and damaged items

• Terms of Service – for general conditions of using our Site

• Privacy Policy – for how we handle your personal information